Close
Express Privacy Policy
1. Express data protection policy
Express booking process
We ask for your personal information including: name, telephone number, address and e-mail address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking. If you are an Express Elite member we link your membership number to the information we keep in our main customer database in order to speed up your booking process.
Privacy of customer data
We will maintain the personal information provided via this site as part of our records to assist us to maintain and improve our administration and management of our car rental business. As we are part of an independant company operating the Express Rent a Car System, we will never share information relating to our car rental service operations, which may include the personal information provided via this site. Unless you have given us your consent your personal information will not be used for any other purpose.
Transparency Policy
Customers are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date.
To see information please contact marketing@expressrent.co.uk quoting your name and address.
IP address
We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.
Cookies
Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Cookies enable us to customize our website and offerings to your needs and provide you with a better online experience on expressrent.co.uk. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access.
The types of cookies that we use are referred to as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once you leave expressrent.co.uk. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with expressrent.co.uk. Cookies do not corrupt or damage your computer, programs, or computer files.